Nic Hoey
Program Scrum Master · Agile Transformation Leader · Full Stack Developer
Results-driven Program Scrum Master and Full Stack Developer with expertise in driving engineering quality, Agile maturity, and delivery effectiveness. Leading program teams of 8 Scrum Masters and guiding 50+ developers with 99%+ automation coverage across enterprise-scale Scrum@Scale implementations.
Natick, MA
Career Experience
From blueprint to built.
Program Scrum Master
Dell Technologies
- Lead 8 Scrum Masters and 50+developers across enterprise program teams
- Achieving 99%+ automation coverage through strategic quality initiatives
- Scrum@Scale implementation; PowerProtect Data Manager Release Lead for Data Manager Appliance
- Drive Jira automation & hygiene standards; implemented data-driven KPIs for delivery risk identification
Business Continuity Scrum Master
Dell Technologies
- Ensured cross-functional collaboration and enterprise business continuity
- Overlapped with Program Scrum Master role for final 5 months
- Drove virtual collaboration and Agile transformation across organizational boundaries
GDP Career Pillar Lead
Dell Technologies(Volunteer)
- Conducted one-on-one conversations with Senior Vice Presidents on career growth strategies
- Led professional development meetings for recent graduates focused on networking and advancement
- Facilitated sessions on upward mobility pathways within the organization
Freelance Web Developer
- Led 3-person development team for environmental conservation client monitoring terrapin nesting on Cape Cod
- Leveraged AI models to develop end-to-end applications for Fantasy Football analytics and management
Union Carpenter / Carpenter Steward
- Led teams in fast-paced, production-driven environments completing projects on time and on budget
- Served as liaison between retail management/owners and union employees
- Applied problem-solving and critical thinking to resolve time-sensitive issues
Enterprise Leadership & Impact
Driving Agile transformation and engineering quality at scale across Dell Technologies.
Scaled Agile Leadership
Led program team to 99%+ automation coverage; enabled Business Continuity, Core Services, and Platform teams to reach near 100% test automation.
Global & Cross-Functional Collaboration
Drove virtual collaboration and Agile transformation across organizational boundaries; facilitated Solution Reviews and weekly escalation reviews with global stakeholders.
Organization-Wide Initiatives
Created Defect Guidance documentation for enterprise-wide adoption; served as PPDM proxy for integrated products; standardized Program Team Scrum Facilitator role.
Mentoring & Coaching
Coached Scrum Masters across Replication & Cloud and Storage Platforms; facilitated Show and Tell sessions; led GDP Career Pillar for early-career professionals.
Skills & Expertise
Agile & Scrum
Tools & Platforms
Development
Key Competencies
Education
University of Massachusetts, Amherst
UMASS Coding Program · 2017
Intensive 26-week program emphasizing design and development of web applications, covering full-stack JavaScript technologies and modern development practices.